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Delivery and Returns

Our delivery and returns options for your country are below.

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INTERNATIONAL DELIVERY

INTERNATIONAL DELIVERY

  • Order by 2pm for same day despatch
  • Deliveries can take up to 10 -15 working days
  • Royal Mail Signed For delivery
  • Tracking information available for most countries

Delivery to United States

$15

Rest of the World

We also deliver outside Europe where Royal Mail’s international service allows. There are very few countries that we do not ship shoes to. We frequently dispatch shoes to Australia, New Zealand, USA, China and Japan (and many more). If you live in a country where you suspect delivery may be an issue, please do contact us and we will let you know ASAP.

Delivery is through Royal Mail (tracked & signed for) and usually takes 10-15 working days from dispatch to reach destination though some countries may take a little longer.

The cost of delivery is a flat rate of £10 per pair of shoes / handbag.

Please note that for deliveries outwith the UK and Northern Ireland any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

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POST OFFICE / COURIER

POST OFFICE / COURIER

  • Use the returns label on our delivery note to send back via your post office / courier. 

Buyer pays return postage

We can only accept returns within 30 days upon receipt of delivery in its original unworn condition. We will not refund postage or any other associated costs of returning goods to us.