COVID-19 Customer Information

Dear Customers

We will keep this page up to date with the latest from Begg Shoes. We've put together a list of frequently asked questions:

1. Is Begg Shoes still offering Home Delivery?

2. Is my local Begg Shoes store open?

3. Can my package be left on my doorstep and not signed for?

4. What measures is Begg Shoes taking to safeguard staff and customers?

5. Please Support Local

1. OUR WEB SITE - We are delivering

Our online store is very much open 24/7 as usual for deliveries. Our main priority is keeping our team & customers safe during this time.



We are going online ONLY. For the safety of our staff and customers, we have temporarily closed our stores. Our doors will reopen as soon as it is safe to do so.



We are staying up to date with the latest Royal Mail procedures. Currently, their procedure is as follows for Tracked & Signed for delivery which is what we use:

Royal Mail


Please click here for the latest Royal Mail information on International Deliveries during this time.


4. What measures is Begg Shoes taking to safeguard staff and customers?

As per NHS and Government guidelines, we have stepped up hygiene procedures to safeguard our customers and ourselves. Before handling any packages we thoroughly wash & sanitise hands.



It's times like these that we all need to come together and support local businesses and not just Begg Shoes. We hope you feel comfortable shopping with us as well as other local independent stores.


Please stay in touch for anything you need via our live chat online or our help page: Help Centre


Most important, we hope you and your loved ones stay safe and healthy during this time. Keep smiling, wash your hands, support local and we will get through this together.


Best Wishes,

Donald Begg



Live Help

Click on the Live Chat icon on the bottom corner of your screen and you'll be connected with one of our friendly customer service team members. Our live chat opening hours are:

Monday - Friday: 9:00am - 17:00pm

If you have any questions, that have not been answered by our Help Centre feel free to call us on +1463 239189. Email us at at any time and our customer service team will get back to you as soon as possible. Visit our Facebook page and get in touch. One of our Customer Service Team members will get back to you as quick as they can.


The Begg Shoes customer service team is here to help you throughout the week. Our opening hours are: Monday to Friday: 9:00am - 17:00pm and Saturdays: 9:00am - 5:00pm.



Begg Shoes Stores Information

Our stores are temporarily closed.

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