Trying On Shoes
One of the most important parts of buying shoes is, of course, trying them on. If you wish to try on a style or a few styles, please let one of our colleagues know and we will assist for you, from a safe distance.
Our colleagues will fetch, open and present a fantastic selection for you, from a safe distance, then allow you to try the shoes on at your leisure. For adult customers, there will be no requirement for less than 2 meters distancing during our normal customer service process.
We ask that customers MUST try shoes on with socks, and we will have spare pop socks for you to use if you should forget to bring your own. We also ask that if you use our disposable pop socks, that you dispose of these yourself.
Children's Shoe Fitting
We know that many little feet have grown to be not so little any more, and very little ones have been using this time to find their feet and take their first steps.
We are pleased to be able to offer our Professional Children's Fitting service in our stores once again. reopen, and we have taken precautions to ensure the safety of our youngest visitors.
We will only be able to permit ONE fitting at once in our children's department. Along with PPE, fitting screens and hand washing before and after, we have taken all appropriate measures to ensure we can offer this service in a safe manner.