Begg Shoes & Bags
About Begg Shoes - Who We Are
Established in 1866, Begg Shoes have over 150 years of footwear industry expertise. The business began as a shoemaker and has evolved to become the oldest independent shoe retailer in the United Kingdom. Begg Shoes is a family-run business with the sixth generation of Beggs joining the family business in 2013. Read more and learn about the full History of Begg Shoes here.
Begg Shoes have evolved within an ever-changing retail environment and aim to combine the very best of our heritage and professional expertise with the modern retail technologies for our customers, both online and in our retail stores.
Our independent mission is to provide excellent customer experience overall. What this means for us, is that we offer a range of fashion-led, high-quality brands paired with our expert advisory service and aftercare.
Begg Shoes has become a well-known shoe shop throughout Scotland and increasingly further afield via our incredibly popular website. Web shipments are sent directly from our stores to our customers, offering a personal touch and a reminder that behind every parcel sits an expert customer service team, ready to help and advise.
Our Independent Stores
Begg Shoes have nine standalone stores in Scotland. These stores are located as far north as Shetland and the Orkney Isles, to Perth in the centre of Scotland. Inverness is the operational heart of our business, where our office headquarters is located as well as our two Inverness shoe shops which provide the Highland capital with a huge variety of footwear for women, men and kids.
Before a move to Inverness in 2013, Elgin was the home of Begg Shoes and there are two shoe shops in Elgin on the High Street. Our other shoe stores are located near Aberdeen, in Inverurie and Peterhead.
You can find our full store locator here, with detailed maps and addresses.
In 2013, Begg Shoes acquired five new stores from DE Shoes. This safeguarded over 40 jobs and extended our business in the north and Northeast of Scotland, the original home of Begg Shoes and the Begg family.
Loyalty Rewards Scheme
We aim to reward loyalty and offer a simple and highly rewarding scheme to all of our customers in-store and online. Members earn Loyalty Rewards on all of their purchases – spend £200 and earn a free £10 voucher to spend on anything from our stores. All that is required to join the scheme is an email address to record purchases – no membership cards or secret passwords to remember.
In addition to this, we offer an in-store exclusive Kids Loyalty card, where customers earn a Free Pair after 10 qualifying purchases from our children’s shoe range.
Fast Turnaround Experts
We have a very fast turnaround and aim for same working day dispatch for orders placed before 2 pm – all so that you can get your new shoes even quicker! Because we ship direct from our stores, we can find, pack and send items out really quickly. All of our online customers benefit from free Express UK delivery on orders over £30, free Click and Collect to stores and excellent value international delivery rates.
Price Match Promise
Begg Shoes does offer straightforward and transparent pricing to customers. Seasonal sale price reductions are maintained all year round, with genuinely discounted prices always available online. We are more than happy to match prices so if you see something cheaper online, please let us know and we will match the price. Learn more about our Price Match Promise terms and conditions.
Our Unique Product Ranges
Ranges span the whole family – with men’s, women’s and kid’s shoes. Begg Shoes are proud to stock a wide variety from well-known brands, but we are always excited to offer something a bit different from high-quality product from new names in the industry.
Fitting properties, comfort and quality of construction are key considerations within our product ranges. In this modern world of fast fashion, Begg Shoes remain faithful to these values and proudly offer a truly unique combination of shapes, styles and colours, which is renewed every season.
Begg Shoes offer the biggest independent range of Rieker shoes in the UK, with many of the styles exclusive to Begg Shoes. From well-known comfort brands like Rieker to premium fashion brands like Fly London, from lifestyle brands such as Skechers trainers to streetwear from Converse and Vans to high-performance footwear from Ecco. Begg Shoes are proud to stock UK leading selections, from top brand names within our stores.
We also stock a wide variety of brands which are specially selected by our Buying Team from the top shoemakers you may not have heard of. These exclusive styles and brands offer unrivalled value for money, when compared to the known brand names and are well worth a look.
Customer Service Expertise
Our customer service team truly is specialist – they are all highly trained & experienced shoe fitters who serve in our shops across Scotland. We feel that the level of product knowledge our team can offer, based on in-store customer-facing experience, is far superior to retailers based in warehouses.
We work hard internally on training, to guarantee a high standard of knowledge and shoe fitting best practice in stores. Children’s shoe fitting is an area of particular focus and this is directly overseen by Garek Begg, a hugely experienced shoe fitter, and fully-trained shoe repairer in our stores. Begg Shoes is registered under the Childrens Foot Health Register and pursues a very high standard of shoe fitting.
With kid’s shoe fitting Begg Shoes pursue the Best Fit principal and aim to offer practical children’s shoe fashion shapes and styles, which helps to protect fast-growing and vulnerable feet. Hands-on training and experience are essential to understand the subtle differences between shapes, sizes and fittings when working with kids shoes.
Our teams undergo specialist training with other professionals and industry experts, to gain a greater perspective on our industry as a whole. This includes training sessions with local professional podiatrists, to learn and share knowledge with foot health professionals.
The senior team members take this further and have studied and earned the Professional Shoe Fitter qualification, with expert industry body the Society of Shoe Fitters. Even for a long-established business such as Begg Shoes, we feel that outreach to industry leaders and other professionals is essential to maintain our status as genuine experts in footwear.
Read Our Blog
We write extensively on the new incoming ranges and technologies our footwear expertise on our blog. Topics include seasonal product style guides, shoe care advice, the best footwear for various foot problems, and many more.
Begg Shoes are an innovative and successful company to work for. We are proud to be an independent and family-run business. Take a look at our careers page to find out what it is like to work for Begg Shoes.
We’re here to help so please do not hesitate to get in touch via our Contact Us page, telephone or email if you have any questions or need advice on our products.
Telephone 01463 239189
Email [email protected]
Environment and Social Responsibility
Begg Shoes aim to minimise the environmental impact of our business activities. As a combined local store and web-based retailer, we hope to offer an excellent local shopping and collection option to our customers, helping to mitigate the carbon-intensive home delivery and returns culture of purely online retailers.
Please refer to our Social and Environmental Policy for more information on the steps we are taking and our strategic plans for future improvement.
We are Begg Shoes and Bags Limited, known as Begg Shoes, a company registered in Scotland. Our board of directors comprises several members of the Begg family, who manage the business day to day from a base in Inverness.
28 Union Street
VAT number 790 1220 56