Valued customer service!
I am writing to express my pleasure at the excellent customer service I received recently within you’re shop.
I bought 3 pairs of these boots for my 3 daughters, but one pair had a fault where the patent was peeling. When I took them into store I was offered an exchange with any boot in stock. When there was nothing suitable in her size, the assistant ordered a pair from another store, which I have now received.
I value customer service and will be delighted to continue shopping with you in future.
The perfect fit!
“Thank you so much for the prompt delivery of my order I received yesterday.
The Clarks Navy Wave Roam are a perfect fit. I was unable to find my size locally so was so pleased when I found your website.
A great service!
“Thank you Begg Shoes! The shoes arrived and they are the right colour, dark as expected so you were right! Thanks for the pleasant and quick answers and the quality of service !
Have a nice day
A gem worth finding
“A belated thank you for sending my order so promptly. My shoes are beautiful! So glad I discovered your company. Kind regards”
“I received my order from you today, my Padders slippers.
I thought it was a nice touch to include a personal handwritten note with them. Very impressed.
Excellent service, excellent assistant and good prices
“I just wanted to say a big 'Thank You' for your excellent customer service. I live in Thurso and we visited Inverness on Wednesday. I found a lovely pair of Reiker boots but no good as not in my size. I have had several pairs of Reiker so knew what size I needed. Your sales assistant found what I wanted in another of your branches and ordered them. As it is holiday time we were warned they may not be delivered in the normal 2 days. They arrived with this morning's post. Excellent service, excellent assistant and good prices. Thank You”
“I ordered Rieker Tedcuff boots and I would just like to say thank you so much for your prompt delivery, also thank you to Danielle for her kind regard message.
“Many thanks for the prompt service and lovely comfortable shoes.
I particularly loved receiving your note, such a nice gesture!
Excellent and Friendly service
“On Friday when your Elgin store didn't have my size in stock they ordered a pair of the Rieker boots from the Inverurie store for me. On Saturday morning I received an email telling me my boots were already in Elgin for collection. I picked them up yesterday (Monday) and was able to try them on before bringing them home. Excellent and friendly service already. But when I opened the box at home I found a hand-written note from Hayley at the Inverurie store thanking me for my order and hoping I liked my boots (I do). I don't know if this is company policy and it is a very simple thing but it made me smile and feel like a valued customer. Thank you again and I will be telling everyone I know about your excellent service.”
“Thank you very much for the personal note that came with the shoes.
My wife loves both the look and how comfortable they are.
We have highly recommended you to family and friends.
“I am delighted with my Reiker boots. They are an excellent fit, very comfortable to wear and a lovely colour. They arrived promptly, were well packaged and with a welcoming message.
So thank you, I look forward to other items I may like.
“Thank you for your amazingly quick service!! I came into your Elgin store last week and saw some boots which on my return home I regretted not buying. On Sunday night I ordered them online from BeggShoes.com. They arrived this morning before 9am. What amazing service Elgin to Gloucester in 1 working day!!! I shall be ordering all my reiker footwear from you. Thank you so much! ”
“Order received today. Thank you very much. Sandals are beautiful and service was brilliant.
Will definitely use again when I need more footwear.
Efficient service at its best!
“Hi, I am just letting you know the white sandals I ordered from you arrived quickly and they are lovely. Unfortunately I did not live near enough for the click and collect service, coming from North East England so they had to be posted. I was pleased that you had them in my size. Thank you for your efficient service”
Speed and service were excellent!
“Thank you for excellent service in fulfilling my order. The shoes were received in under 24 hours. Excellent service. These Ecco Rugged Gore-tex shoes are exactly what I have been looking for to replace my present Ecco Track shoes. The local Ecco store in York over the past months have been far from helpful in my searches for a replacement. I am pleased I found your company on line. Please also thank Ellen for her kind note enclosed with the shoes. I will certainly recommend Begg Shoes to my family and friends. ”
First time internet buyer!
“I received my Tamaris shoes ordered from Begg Shoes. Im absolutely delighted with them I love that you put support cardboard sticks for shoes. They fit perfectly! I've never ordered shoes off the internet before and I'm so happy with my order Thank you so very much”
“Just to let you know I received my order this morning. I am very pleased with my sandals; just what I was looking for. I am also impressed with your quick service and I am sure I will be using your services again!
Instant comfort and great price!
“Just received these espadrille type red, white and blue sandals and love, love, love them! Instantly comfy which given the problems I have with my left foot is quite an achievement. The design is elegant and will go with many types of outfits. I am so glad I found your Website and look forward to many more purchases. The handwritten note was a very clever touch!
“Would just like to let you know I am so pleased with my new shoes, they are just gorgeous and soooo comfortable. Also love your website and your great service, thanks for the little personal note, such a nice touch. I will certainly be recommending you to my family and friends.
WOW - Thank you
“Just wanted to say thank you for such prompt service and very fast delivery. I am away from home at present when my old "faithfulls" gave up on me and I needed a replacement asap. Much appreciated. They arrived yesterday! Wow.
Quick and Efficient
“Hi there I would just like to say I received my Clarks sandals this morning and I am thrilled with them thanks a lot and for the quick and efficient delivery. And thank you to Lorraine for the personal message she sent me, lovely touch.
The little things...
“I wanted to compliment your company on the extremely good service I received
on the above order. My shoes arrived in less than 48 hours in perfect
condition and they were accompanied by a compliment slip with a hand written message thanking me for my order and hoping I would enjoy them signed by a staff member. I really appreciated that someone took the time to add such a personal little touch.”
“Last Monday I ordered shoes from your website. Got them on Friday morning.
And I want you to know that I`m very, very pleased with my purchase. The shoes are formidable! Fits perfectly and the delivery was quick. Also the handwritten note from your employee Brenda, does the trick! Thank you so much! I`m going to order more from your website soon!
“Just to say thank you for your prompt and very efficient service. I am very impressed.
I received my new Clarks unstructured shoes today and feel as if I am walking on air!
“Thank you for my shoes which arrived this morning. They are great! What fantastic service, and how nice to get a personal note from you with my order.
I hope the business goes from strength to strength – your efficiency and attention to detail deserve it.”
“I just wanted to say a big Thank You to you all. My boots are fabulous, so comfortable and arrived within 2 days. Great buying experience and certainly worth telling others about yourself. Thanks again! J”
“Thank you so much for my recent order. The service you provided was excellent.Many many thanks!”
Excellent instore service
“Just wanted to say how delighted I was with the service...not ordered by me from your website - I don't do that (an age thing!).
Your Inverness shop had the shoe in black in the size required, but not in navy. The very helpful assistant said she could get it from Perth-or have it sent directly to me. Paid in the manner suited to me, and 3 days later, there was the Postie asking for an autograph!
Excellent service, thanks to the 2 Inverness ladies...and also to Brenda, Perth, whose wee note brightened up a dull morning!”
What fabulous service!
“Shoes ordered on Saturday morning, despatched by you two hours later and delivered to me by the 'Postie' at 10.20 this Monday morning. Had it not been Sunday yesterday, no doubt I would have received them a day sooner.
Congratulations and thank you.”
Garek, Donald & Fiona Begg...
“Have just received my order via Amazon for L3870-35 Dorvel. Just before sending this e-mail I went onto your site. May I congratulate you on the wonderful collection of women's shoes. I love Reiker and have trouble normally finding a good selection but not any more. I will be using you from now on. (I bought some exactly the same model shoe but smooth leather about 2 years ago.) May I say before I go, a thank you that brought a smile to my face with the handwritten message from Jacob.”
“Just a short message to compliment you on a really nice website that allows customers to see the shoes very clearly from different angles, the height of the back of the shoe is always my concern as I wear a half orthotic. Sandals are the most difficult to find but I hope the heel well in the El Naturalista clogs I have ordered from you will do the trick and hold the orthotic in”
Outstanding Speedy Service
“I have just received the Reiker shoes which I ordered through Amazon and have been delivered from your company. I am delighted with them and wish to compliment you on your outstanding speedy service. Delighted that they were sent all the way from my beloved Scotland all the way down to the south west of England. Many thanks”
A quick thank you
“I just wanted to say thank you for my recent order of a pair of shoes and also a handbag. I was unaware that they were being despatched by two different shops and therefore arrived in two different parcels. I did send an e-mail to chase for the second item and received a prompt reply explaining; and when each of the parcels arrived they both contained little handwritten notes stating they hoped I'd enjoy my purchases which was a lovely touch.
I just wanted to compliment you on both the lovely shoes and handbag and also for the great service I have received. It made a welcome change in this day and age.”
Personal message - really good touch
“Really comfy solid boots. Just need a little wearing in but after two days are comfortable already. Liked the message from Magdalena with the package with the smiley face - really good touch. Keep up the good work :)”
“I ordered the Gabor Kretas pumps black suede in my usual Size 6 but when they arrived I tried them on and they were actually a tiny bit too big. So I ordered size 5.5 and they arrived today! They are perfect in size and arrived superfast! Thank you very much for the speedy delivery - I will for sure order from you again in the future :-)”
“I'd just like to thank you for your excellent service.
I'm delighted with both pairs of shoes, and will certainly be back.”
What fantastic customer service
“What fantastic customer serviceThank you for your help. Most companies would do well in taking a lesson from BEGGS.”
“Just wanted to thank you for my shoe delivery today absolutely love them Saw them on someone last week and asked them where they got them Have been asked by a couple of people already today where I got these Will definitely be visiting the shop next time I’m on the mainland”
Very quick orders
“Click and Collect was so quick – only 1 hour after I placed the order! And when I went in to the shop to collect my order, the staff were so friendly and helpful. Superb customer service, it is the first time I have shopped with Begg’s and you now have a new customer, I will definitely shop here again!”
“Absolutely chuffed to bits with my shoes that I won from the competition. The service was spot on. I told the lady that I wanted work shoes with good support and that's exactly what she found for me.Will definitely be recommending 105 shoe shop to everyone I know . Thanks again”
Thanks for your most invaluable help
“Many thanks for your most invaluable help. You are the customer’s services type person that all businesses could do with. I used to have 50 odd customer service staff work for me but nowhere near as helpful as you.The shoes of course are for wife for our 45th wedding anniversary and the funny thing is that she will be back in Scotland in July and August with my eldest daughter.My grateful thanks and keep up the good work.”
Perfect customer service
“Received by return with a nice little handwritten note hoping I enjoy the sandals. They are perfect. I'll be looking at this seller first next time.”
Nice packaging, prompt delivery
“The shoes I ordered were appropriately packaged and arrived promptly, with a nice personal note from the seller. Very pleased.”
“I was so pleased to receive my shoes from you today, fantastic service from the UK to Tasmania in under 2 weeks.I fell in love with your shoes when I purchased a pair of Bella 2 size 40 while in the UK last year. I have literally lived in them ever since.Thanks again”
“I wanted to thank you for the kind word in the box and the shoes are perfect.”
This is the best experience of purchasing shoes online I have ever had
“This is the best experience of purchasing shoes online I have ever had. The shoes arrived the next day, fit perfectly and we're just what I wanted. It was also very nice to see where they came from and the name of the girl who sent them, a personal touch that is rare these days. I will be ordering more from this company again’”
“Excellent service. Prompt, and fabulous shoes.”
Very happy with service and product
“This was the only place I could find the shoes I was looking for as my little boy had his heart set on these so I am happy to have found a pair in his size. Good packaging and prompt delivery.”
Arrived promptly and as described
“Arrived promptly and as described, accompanied by a little note of thanks from the seller. Could not ask for more. Excellent.”
Thank you very much for your wonderful service.
“The shoes arrived within 48 hours of my on line purchase.Thank you”